We accept cash along with
Visa, M/C Amex, and Debit Cards.
Iím rich and I hate line ups. Can I buy my way to the front of the line?
Of course! Ask attendants to direct you to Will Call to Purchase Speed Passes!!!
Is the event
there a lot of smoke?
We may use fog machines. They produce a
very minimal amount of fog and should not affect anyone.
Are there strobe
Yes, we do use strobe lights.
Can I go in if
This event is not recommended for visitors
who are pregnant, have heart conditions or are in general
Once we've used
our ticket can we go through again with the same ticket?
No. A new ticket is required for each visit.
Do your attractions
Yes. We have a team of uniformed (orange
t-shirts) and non-uniformed personnel on site 24 hours a
day. There is a 5 member team situated inside the event
while we are open. This is a fun event and we seldom have
problems, but we are prepared. We also have a first aid
team supplied by St. John's Ambulance at all times we are
Can we be thrown
out of the event for any reason?
This is a fun event and we do not allow
any contact with our actors, our sets, foul language, pushing,
vulgar behavior, weapons of any kin or, alcohol, etc. Large
groups will be broken up and escorted thru by Security personnel.
Is smoking allowed?
Smoking is not permitted anywhere on the
Can we take flash
photos or video of your haunted houses?
NO photography or video is not allowed inside
the event. Photos are permitted in the graveyard and once
you have exited the event.
What can't we
bring with us inside your haunted houses?
We do not allow food or beverages, costumes
Are the attractions
the same this year?
Where would the fun be in that? Our event
changes every year. We have warehouses full of sets and
special effects equipment that we change out every year.
Expect lots of new effects, sets, and scares!
If itís too scary and I donít make it through can I have a refund?
Ha-haha-ha! Our scare team has worked months to make this event SCARY! It is a ScArY event! We aim to scare you. If we scare you to the point that you have to exit itís like a pat on the back for us. So the answer is... No Refunds for Being too scary.
Are there washrooms
Yes, we have Porta-potties.
Is there food or concession at this year's
Yes.We have sponsored a local community group to run the concession and raise money for their fund.
And the #1 most
often asked question
Is it scary?
You bet your life it is!
I want to do
a story on the event - who do I contact?
For media inquiries
Kirsten Hodge, Candlestick Communications Inc
Media Relations for Potters House of Horrors